Micro Sessions
Creating Culture Through Expectations | Redbud Room
Ryan Fitzgerald, Assistant Director Intramural Sports, Campus Recreational Sports
This session will focus on strategies to create and maintain a productive student staff culture through transparent expectations, growth mindsets, and role ownership. We will discuss steps to engage student employment roles in culture generation to ensure a positive staff and participant/customer culture.
Having Difficult Conversations | Frangipani Room
Elisa Graham, Employee Relations Manager, IU Bloomington HR Services Employee Relations Manager and Mike Campbell, Director, IU Dining & Hospitality
Unlock the secrets to navigating challenging conversations with confidence and grace. This presentation will provide practical tools and techniques to handle tough discussions in both personal and professional settings. Learn how to identify and manage emotional triggers, communicate effectively under pressure, foster a positive and productive dialogue, and resolve conflicts with empathy and understanding. Join us to transform your approach to difficult conversations and build stronger, more resilient relationships.
Staff Training & Development—Based in NACE Competencies | Persimmon Room
Ryan Clemons, General Manager, IMU Bowling & Billiards
This session outlines how Indiana University’s IMU Bowling & Billiards integrates structured training and mentorship to foster leadership among student employees. It highlights the importance of a well-built training program in enhancing job satisfaction, retention, and career readiness by embedding NACE competencies at every level. The model progresses from entry-level roles focusing on hard skills to supervisors and managers receiving extensive leadership training through mentorship, structured coursework, and real-world experience. By creating a leadership pipeline and investing in both technical and professional growth, the program not only improves daily operations but also equips students with skills that carry into their future careers.
Student Wellness Fostering Personal and Community Well-being | Hoosier Room
Rachel Boveja, Life Design Instructor, School of Public Health & Bobbie Saccone, Associate Director of Student Wellness
This session will focus on cultivating a culture of shared purpose as it relates to personal health and wellbeing and the wellbeing of students you supervise. We will identify ways to center well-being in a holistic way that encompasses physical, mental, social and emotional dimensions of health. Attendees will gain skills in managing their time and stressors knowing that competing demands are always present. Wellness resources will be shared.
